Management: Science, Theory and Practice 2. Management Theory 3. Facts and Theories 4. Organization and Management: Setting of Traditional Theory 5. The Machine Bureaucracy 6. Henry Fayol: Early Management Theorist 7. Selection by Testing 8. Innovation 9. Strategic Planning 10. Managerial Decision Processes Pervasiveness and Basic Concepts 11. What Is Leadership? 12. The Concept of Controls 13. Utilization 14. Technology 15. Knowledge-Based Technology: Perrow’s Contribution 16. The Management of Personnel 17. Job Satisfaction as a Concept 18. Measuring Performance 19. Sources of Organizational Conflict 20. Managing Organizational Conflict